Service Assurance



MATRIX SERVICE ASSURANCE

Our technical support team is available to assist you with a comprehensive support service aimed at helping your business run smoothly.

Our Technical Account Managers are there to coordinate a smooth installation process, advise customers regarding maintenance procedures and conduct CRM training.

Our fully trained engineers, operating out of 6 regional hubs around the country, provide a nationwide installation and maintenance service that is delivered on time, and to a high standard.

All our service vans hold a complete stock of fast-moving electronic and mechanical parts with additional fast-moving parts and second-line spares held at the regional hubs to ensure maintenance calls are dealt with quickly and effectively.

We provide a competitive standard warranty policy on all of our products, along with comprehensive service contract options to give you peace of mind.

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